Privacy Policy
Privacy Policy
Shadow Realm
Tales of Desire, Inc.
Effective Date: March 2026
Tales of Desire, Inc. (“we,” “us,” or “our”) operates the Shadow Realm platform at shadowrealm.co. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, mobile app, and services (collectively, the “Service”).
By using Shadow Realm, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
We collect the following types of information:
Personal Information
Account details: name, email address, and password
Payment information (processed securely by Authorize.net — we do not store full credit card numbers)
Subscription and billing history
Conversation Data
Chat messages and interactions with characters (Damian, Lenai, Victor, Elena)
Preferences and emotional triggers you share with characters
Persistent memory data used to personalize future conversations
Usage and Technical Data
Device information, IP address, browser type, and operating system
Interaction logs (pages visited, features used, session duration)
Referral and affiliate data (if applicable)
Creator / Author Data
Uploaded book content, character details, and branding information (for white-label Realms)
2. How We Use Your Information
We use your information to:
Provide and personalize the Shadow Realm experience (including persistent character memory)
Process subscriptions and payments
Improve our AI models and platform features
Communicate with you about your account, updates, and support
Detect fraud, prevent abuse, and enforce our Terms of Service
Comply with legal obligations
3. How We Share Your Information
We do not sell your personal data. We may share information in these limited cases:
With service providers (Authorize.net for payments, hosting providers, analytics tools) under strict confidentiality agreements
With creators whose Realms you interact with (only anonymized or necessary data for conversation continuity)
When required by law, court order, or governmental authority
In the event of a business transfer (merger, acquisition, or sale of assets)
4. Data Retention
Conversation history is retained as long as your account is active to maintain character memory.
You may request deletion of your chat history at any time.
Payment records are kept for 7 years to comply with tax and accounting laws.
We delete or anonymize data when it is no longer needed.
5. Your Rights
You have the right to:
Access, correct, or delete your personal data
Opt out of non-essential communications
Request a copy of your data
Withdraw consent for certain processing activities
To exercise these rights, email [email protected]. We respond within 30 days.
6. Security
We use industry-standard encryption, secure servers, and access controls to protect your data. However, no system is 100% secure. We cannot guarantee absolute security.
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience, remember preferences, and analyze usage. You can manage cookie preferences through your browser settings.
8. Children’s Privacy
Shadow Realm is intended for users 18 years and older. We do not knowingly collect data from children under 18. If we discover such data, we will delete it immediately.
9. International Users
If you are located outside the United States, your data is transferred to and processed in the United States. By using the Service, you consent to this transfer.
10. Changes to This Policy
We may update this Privacy Policy. We will notify you of material changes by posting the new policy on this page and updating the effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Tales of Desire, Inc.
[email protected]
© 2026 Tales of Desire, Inc. All Rights Reserved.
“Shadows Realm” and “Character Constellation” are trademarks of Tales of Desire, Inc.
U.S. Copyright Registration pending (Application No. 1-15115662831)
U.S. Trademark Application Serial No. 99692844
18+ only • Fictional role-play only